People are heading out to bars, restaurants and concerts again, but is life truly back to normal? Take healthcare, for example. Thanks to telemedicine, how we conduct doctor's appointments will likely never be the same. No longer will we wait in a crowded waiting room for a few minutes of attention. Instead, we're sitting at home watching for a text message with an instant video link to our appointment.

In fact, a 2021 report published by the U.S. Department of Health and Human Services indicated the share of Medicare visits conducted through telehealth in 2020 increased 63-fold, from about 840,000 telehealth visits in 2019 to about 53 million the following year.

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Planned Parenthood Federation of America realized early that the pandemic would upend all aspects of life and work, including its healthcare providers. Similar to the rest of the healthcare community